Who is eligible for this plan?
You must be:
> Between the ages of 16 and 69 inclusive (those over 65 will be entitled to half the standard benefits)
> Resident in the Republic of Ireland
How to claim?
Simply call us for a claim form, which you’ll need to complete and return. We will also require an original receipt showing that an expense has been incurred, or a letter from the hospital, doctor or specialist showing that a medical treatment/service has been used. Any benefit due will be paid directly into your bank account.
Are there any waiting periods or excesses to pay?
Waiting periods will apply on selected benefits. Please refer to the Policy Document for full information. No excesses are payable on this plan.
What isn’t covered?
These are some of the key exclusions:
> Pre-existing medical conditions (not applicable to dental or optical benefits)
> Alcoholism, alcohol, drug, substance abuse and other addictive conditions
> HIV/AIDS or any related medical condition
> Self-inflicted injury or illness
> Sexually transmitted diseases
> Chronic and long-term medical conditions (not applicable to dental or optical benefits)
> Hazardous pursuits (on the Accident & Sickness Cash benefit only)
Group - Key facts
● €861 million turnover in 2016
● Over 3,800 members of staff
● 6,000,000 customers worldwide
● Operating in 33 countries
If for any reason you are not satisfied with your Medical Cash Plan, you may cancel it within 30 days from its start date for a full refund, provided that you have not made a claim.
In the unlikely instance that Axeria Assistance Limited is unable to meet its obligations under the Medical Cash Plan, you will be protected by the Financial Service Compensation Scheme (FSCS). More details about the FSCS can be found on their